Service Policy

Payment

Any payments agreed not paid when due will be considered a default and breach of your contract with Britt Assist. I Notwithstanding any other provision to the contrary, the expenses is understood to be for all parties. Any and all ancillary activities including but not limited to those stated on the first page of the Contract, are not material to this contract. Any such ancillary activities performed by the party or Britt Assist LLC are strictly gratuitous and may not be relied upon or considered an amendment of this Contract.

​

Cancellation

Cancellations require a written notice by email to info@brittassist.com or your Britt Assist rep. 

Refunds will not be provided for cancellations made based on failure to provide the requested materials or decisions made to work with another company. For cancellations made with proper notice and cause, refunds will be processed promptly.

​

All company emails end in @brittassist.com if you receive an email from anyone without our domain please report it to us. 

​

Refunds

You are entitled to a full refund only if:

BRITT ASSIST, LLC fails to service you within the timeframe given and no additional agreements are made prior.

You are entitled to a partial refund if:

• Britt Assist LLC can't achieve your vision within the timeframe given.

You will NOT be entitled to a refund of any sort if:

• You fail to provide the requested materials without communicating about any delays via email

• The service is completed in the timeframe given ahead of time and or you fail to look over the content and provide feedback. All content will be reviewed checked for changes that need to be made however, you are responsible for REVIEWING ALL MATERIALS IN FULL.

*Once you approve of the materials sent, you will no longer be eligible for a refund. If you are presented material you don't like in the initial service outline, you are still entitled to a refund/partial refund at Britt Assist, LLC’s discretion.*

 

Delays

If either party should be delayed for any reason, it is in their best efforts to notify each other. If either party fails to show, this contract is breached and payment is should be refunded, canceled, or non-fundable to the party where the options apply.

​

Confidentiality

The parties agree that neither of them shall publicly divulge or announce, or in any manner disclose, to any third party, any of the specific terms and conditions of this Contract, including specifically all financial terms; and both Parties warrant and covenant to one another that none of any additional team members, employees, or agents will do so either. Any mishaps, disagreements, and concerns shall remain between all parties. If you are dissatisfied with your service, all reviews and commentary shall remain private unless all parties agree to a public court hearing.

​

Advertising

The client may advertise, publicize or promote the given content in any way needed, after full payment has been made. Content provided will be used by Britt Assist LLC for portfolio reasons. This policy does not apply to written services. Written documents are not shared with the public for privacy safety.

 

Reproductions

The content Britt Assist LLC provides, remain the intellectual property of Britt Assist LLC. Britt Assist LLC reserves all copyrights for their content and materials provided along with any broadcast, recording, videotape, podcast, webcast, reproduction or rebroadcast in any manner, form or medium.

​

Miscellaneous Provisions

These policies shall be governed in accordance the laws of the state of Delaware. If the details highlighted in this contract cannot be followed by either parties, both shall enter court. These policies constitutes the entire agreement and understanding of the inquiring Parties hereto with respect to the matters described herein and supersedes any and all prior and/or contemporaneous agreements and understandings, oral or written, between the Parties. These policies aren't assignable in whole or in part by any Party without the written agreement of the other. A waiver of a breach of any provision of these policies or failure to enforce any such provision shall not operate or be construed as a waiver of any subsequent breach of any such provision or of a right to enforce any such provision. No act or omission shall constitute a waiver of any rights hereunder except for a written waiver. Whenever possible, each provision of these policies will be interpreted in such manner as to be effective and valid under applicable law, but if any provision of these policies is held to be prohibited by or invalid under applicable law, such provision will be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or the remaining provisions of this Contract.