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  • What are Britt Assist business hours?
    Britt Assist representatives are available Sunday: Business Development (inquiries only) Monday-Thursday: 11am-6pm Friday-Saturday: CLOSED
  • I received a strange email from Britt Assist, is it spam?
    Britt Assist works hard to ensure safe and secure systems for communication. Our official email is info@brittassist.com and all social media platforms are @brittassistllc. If you receive a message on behalf of BRITT ASSIST, LLC requesting personal information such as card numbers, socials, usernames, and passwords, report it to us immediately via email.
  • Can my partner provide or request information about my service?
    Yes with permission from the original contract signer. All parties that need to be included in the project should be present in the initial virtual meeting.
  • Does Britt Assist offer payment plans?
    Yes. All services over $100 have custom client based payment plan options.
  • How much are you website services?
    Website creations start at $1,800. At this time revamps are not currently offered. What you'll receive: *Full Access to your site once completed *Unlimited Features (blog, store, events, forums, pop up banners, customer chat) *Customized Layout *Step by step tutorial upon completion *Assist Care (Britt Assist support throughout the year) *Automated Email Marketing Tools *Customer Promo Codes *Data Dashboard (track site visitors, purchases, left carts, etc) *Sale Channel Set Up (amazon, ebay, etc) *Payment Set Up (If Applicable )
  • Does Britt Assist provide revamps?
    At this time Britt Assist does not offer revamps. We design an entirely new website without having to purchase new domain names (ex: www.brittassist.com) or losing customer data.
  • What's the turn around time for my website?
    Standard service time is one month.
  • Can my website be completed within 24 hours?
    Yes! Britt Assist offers 24 hour turnaround time for website creations. Additional fees will apply.
  • Will I have full access to my website once it's completed?
    Yes, Britt Assist is here to assist not replace or take over. We transfer your website over to you and provide you with step by step tutorials on how to maintain it moving forward.
  • When will my graphic design be completed?
    All graphic designs have a turnaround time of 24 hours.
  • Can I have my graphic within 3 hours?
    Yes. Britt, Assist offers rush services for graphic designs. Additional fees apply.

Frequently Asked Questions

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